Privacy Policy

1. Introduction

At Expatman, we are committed to protecting your privacy. This Privacy Policy explains how ExpaTracking collects, uses, and safeguards the personal information and documents you entrust to us during your relocation or administrative processes.

2. Information We Collect

To provide our services, ExpaTracking processes the following types of information:

• Personal Identification: Name, email address, phone number, and mailing addresses.
• Administrative Documents: Digital copies of passports, visas, work permits, and other legal documents required for your files.
• Tracking Data: Real-time location of parcels and status updates on administrative workflows.
• Technical Data: IP address, browser type, and usage statistics to improve the platform's performance.

3. How We Use Your Information

We use the data collected via ExpaTracking exclusively to:

• Manage and track the delivery of your parcels and documents.
• Process your administrative applications with the relevant authorities.
• Provide real-time updates and notifications regarding your files.
• Ensure the security of your account and prevent fraudulent activity.

4. Data Security and Encryption

Security is our top priority. ExpaTracking employs industry-standard security measures:

• Encryption: All sensitive documents and personal data are encrypted both in transit (SSL/TLS) and at rest.
• Access Control: Access to your data is strictly limited to authorized Expatman staff members involved in processing your request.
• Cloud Security: We use secure, high-availability cloud servers with advanced firewall protection.

5. Data Sharing and Third Parties

We do not sell your personal data. We only share information with third parties when necessary to complete our services, such as:

• Shipping Carriers: To ensure the delivery of your parcels.
• Government Authorities: As required to process your administrative dossiers and legal permits.
• Legal Compliance: When required by law or to protect our legal rights.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, or reporting requirements. Once your file is closed, you may request the deletion of your sensitive documents from our active database.

7. Your Rights

Under applicable data protection laws, you have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have questions about how your data is handled, please contact us at contact@expatman.us.

8. Updates to this Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your information.